Shipping policy

Thank you for shopping at Soni & Co Jewellers. This Shipping Policy describes our shipping and delivery practices.

1. Order Processing Time

Orders are typically processed within [number of business days] business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the following business day. Please note that processing times may vary during busy periods or due to unforeseen circumstances.

2. Shipping Methods and Delivery Times

We offer the following shipping methods:

  • Standard Shipping: Delivery typically takes 2-4 business days after order processing.
  • Express Shipping: Delivery typically takes 1-3 business days after order processing.

Please note that delivery times are estimates and not guaranteed. Actual delivery times may vary depending on the shipping destination, courier delays, and other factors beyond our control.

3. Shipping Destinations

We currently offer shipping to addresses within the United Kingdom. Unfortunately, we do not ship to international destinations at this time.

4. Shipping Charges

Shipping charges are calculated based on the total weight of the order and the selected shipping method. The shipping cost will be displayed during the checkout process before payment is completed.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this tracking information to monitor the status of your delivery.

6. Shipping Restrictions

Certain items may be subject to shipping restrictions due to size, weight, or other factors. If an item is ineligible for shipping to your location, you will be notified during the checkout process.

7. Delivery Attempts

If you are unavailable to receive your delivery, the courier may attempt delivery on a subsequent business day or leave a card with instructions for collection or re-delivery. It is your responsibility to ensure that someone is available to receive the delivery or to follow the courier's instructions for alternative arrangements.

8. Lost or Damaged Shipments

In the rare event that your order is lost or damaged during transit, please contact us immediately so that we can assist you in resolving the issue. We will work with the courier to investigate the matter and arrange for a replacement or refund as appropriate.

9. Contact Us

If you have any questions about our shipping policy, please contact us using the information below:

Soni & Co Jewellers

53, Liverpool Road

Preston, PR1 9XD

United Kingdom

soniandco@outlook.com